Right in front of the entrance. After the dasher picked up the food, I tracked him on the GPS and he was going the most bizarre route... going down streets that didn't make sense, missing freeway exits, etc. DoorDash drivers in San Francisco report earning $21-30 per hour, not including tips! Desktop users There are plenty of subreddits. It sounds to me like maybe he was having GPS issues/missed some turns and then got lost, then got frustrated and gave up. Use your local Facebook or Craigslist group. What’s Required To Become A DoorDash Driver? So 123 is pretty clear to see from the street on Main Street. We would like to show you a description here but the site won’t allow us. I then call his number again, he answers, and he says he is lost and a block away. Since he didn’t answer the redirect number when I called it, I called his real number and he answered that. He doesn't say anything and after a minute hangs up on me. In 2015, I separated from my wife and moved back into my parents' house. A DoorDash delivery driver riding a bicycle picks up food from Jack's Wife Freda during the first snow of the season on December 09, 2020 in New York City. So all I could come up with trying to understand the case of my missing food was that the guy was high. Dropping notes / business cards in customer's food bags. There’s always those incompetent ones, but kudos to the good dashers like you. Oh well. This includes posting promotional codes and/or referral links. Depending on where a Dasher is located, they may be able to use a motorcycle, bicycle, or scooter. So with all that said, what the heck happened? Uninstall and Reinstall your DoorDash app. Please read these FAQ's. The actual fees DoorDash charges to the restaurant and the customer equal 17% ($4.00) and 23% ($5.50) of the value of the food itself. Reddit is your friend. When a string of things go wrong, you find yourself thinking this is a $7 delivery and I've already put in way more time, driving and effort than that, and you get tempted to just say forget it. After awhile I was able to get a proper connection, and finally arrived at the restaurant, a good 30 mins late! There is only one big number for the whole condo complex. r/doordash_drivers: A sub for DoorDash Drivers. What it looked like and all that. Cookies help us deliver our Services. DoorDash is always looking for new drivers, especially in certain cities, and especially with the pandemic increasing demand. A DoorDash driver has lost her job after a video of her confronting a customer went viral on Reddit. Not really. So many customers in condos and apartments are completely unaware how confusing and irritating their complexes and buildings are. It's always the same mentality, thinking, "I've had food delivered here before with no problem." While we strive to make both your order and delivery experience perfect every time, sometimes mistakes happen. Be a Dasher now! I don’t think he would have answered your call or even tried to find you if his motive was eating your dinner. In today's video, I discuss a very controversial practice some Doordash drivers are doing. We're not allowed to tell them their complex are confusing/annoying to deal with. Hi dashers, I know this is a forum for dashers, but I have a question as a customer. In the end , after whatever problems he had occurred it's possible he got frustrated and just gave up on the delivery. https://www.reddit.com/r/doordash/comments/kn50ix/stop_are_you_a_first_time_doordash_driver_please/, Join the Couriers discord for support and community! Some dashers are incompetent. Or do you have one of those apartments with small numbers off to the side, like small black numbers against a black background? Then I check on the DD app, and he has marked the food as delivered, but obviously I didn't get any food. I totally understand confusing apartment and condo complexes. After an hour (despite this location being 13 minutes away according to Google Maps and showing no traffic at that time), the driver finally makes it to the block where I live, but drives around my condo building several times until stopping behind it. Temporarily turn off your device’s WiFi and use cellular data instead. I am as good at this job as I am because I check Reddit every night. It was super frustrating as a customer to watch where his car was going and not be able to call him and tell him to go a different route. I call back and he doesn't answer. My condo complex is just one building that fills one city block with only one entrance. When DoorDash acquired its rival Caviar for $410 million earlier this month, some of its workers viewed the move as proof the company has the cash to pay them better, if it wanted to. It must have been a gps issue, but if you were talking to him on the phone and giving him directions there shouldn’t have been any reason for him to just mark it as delivered. When you say, "I text him directions to my building," and "direct him to my building," what specifically did you say? They just think that every time they use GPS it works, they just don't use it enough to realize just how much and how badly it can mess you up. So tonight I ordered food from a restaurant 13 minutes from my house. Press question mark to learn the rest of the keyboard shortcuts We may have to friend request you based on your privacy settings. About Us Careers Blog LinkedIn GlassDoor Accessibility. Drivers are humans and make mistakes, if they forget an item make it easy to track at least last order to be able to bring missing item. Unlike many other delivery services, DoorDash does not require its employees to own a car, and no vehicle inspection is required. This includes ALL delivery addresses and names. Doordash Drivers has 53,006 members. Or are the only signs indicating people for your complex on the building? All posts about earnings, unicorns, and bad tips must only be posted on Sunday. So stuff like this happens from time to time. After spending about 10 mins trying to find the restaurant where DD indicated it was (because I reasoned that DD should know where the restaurant is, maybe it had moved and Google hadn't gotten updated yet, plus the fact that the area Google was indicating was outside the area of my current dash), I decided to proceed towards the area Google had indicated. I've gone to many complexes that I delivered the food quickly but I still didn't like the experience. First and foremost, we're sorry! Does your condo complex have signs directing people directly to your building? It gives me consistent tricks and tips, it lets me know what promotions are coming up, and it gives me a way to ask questions or look for advice. The entrance is there. At this point I get fed up and call DoorDash, and they gave me the dasher's phone number. I had an interesting experience recently where the location displayed on the Door Dash map was completely different than the location Google Maps was giving me. Just have a valid domestic driver’s license, insurance, and a clean driving record. Good question, but no, it wasn’t. You can change personal information anytime in your account. Press question mark to learn the rest of the keyboard shortcuts. That was the crazy part to me. 1800+ deliveries and i’ve delivered the food somehow every single time. The way DoorDash keeps pay enticing and fair for Dashers is by showing a guaranteed amount for completing each delivery before you accept it. To keep your account information secure, you will be required to validate your account ownership through a 2-Factor Authentication process. If you live in a big city or a very walkable area with lots of restaurants, you can use a bike or scooter to deliver. Press J to jump to the feed. I was trying to figure out that angle but thought he’d get penalized for not actually delivering. Parking shouldn’t have been an issue at all. Since he didn’t answer when DoorDash called him, I just assumed that DD would do something but maybe he called them later. Do not pretend you are someone with an official title, you'll be banned without warning. Here we post about DoorDash. so when tolls cut into your doordash pay and tips, you end up losing money. https://discord.gg/cwdgZ85. Prospective Members: Upon requesting to join, routinely checking your PM folder (inbox and other) for directions regarding Driver verification from group admins. Become a Dasher Be a Partner Restaurant Get Dashers for Deliveries. No response. The blog created for Doordash drivers by a Doordash driver! I tell him he is close and direct him to my building. He must have just gotten frustrated and said fuck it. About Us Careers Blog LinkedIn GlassDoor Accessibility. Uninstall the DoorDash app, turn off your phone for 3-5 seconds, and then reinstall the app. If OP asks for either, please send in private messages only. Not to say that's right, but it's human nature after all - ppl aren't going to just keep going to fulfill the mission no matter what like some Terminator robot. However 20% is not the fee it charges, but simply the money left over after paying the delivery driver. r/doordash: Unofficial DoorDash Community Subreddit. Constructive criticism and feedback of the DoorDash platform is encouraged, but keep it reasonably professional. Press question mark to learn the rest of the keyboard shortcuts. Well, my convo went something with the guy like this: Dasher: Hey I’m a little bit lost. The latest Doordash problem has to do with scheduling your shifts. At this point I get fed up and call DoorDash, and they gave me the dasher's phone number. Keep it that way. Pair that with laziness, frustration and this happens. I would never pull some shit like that though. Was the food one of the BJ's promotional pizzas? Become a Dasher Be a Partner Restaurant Get Dashers for Deliveries. After no response, I then said...] Me: There is street parking on Main Street between 1st street and 2nd street. He knows he can get away with taking the food, and doordash will give you a full refund and can't be bothered to do an investigation on what happened so, the dasher will most likely not be penalized. Account Details Order History Help Have an emergency? And when they do, we're here to make things right. Is it not standard for Door Dashers to call customers in the first place? In some scenarios, they may even be able to deliver on foot. There are multiple sub-reddits for each of the delivery apps. After an hour (despite this location being 13 minutes away according to Google Maps and showing no traffic at that time), the driver finally makes it to the block where I live, but drives around my condo building several times until stopping behind it. To make matters worse, it wasn't even clear that that was the case initially as I was in an area with spotty reception and the Google maps wasn't updating. A TGI Fridays order of onion rings, French fries, and macaroni travels 0.8 mile in the Eclipse's passenger's seat. That would make sense since the route he was going just made no sense at all. As such, sometimes you can get huge promotion or bonus offers when you sign up. Is this some scam that people pull as dashers? Questions for the OP: Is the guest parking limited? It sounds like he had a bad day and maybe gps sent him to the wrong spot, and if your complex is confusing he may have given up. Work flexible hours and get a $100 bonus after 150 deliveries. Even if other delivery drivers are just making the delivery seem easy, friends and others who visit never seem to have issues. Just be more considerate and appreciative of drivers. Am I right in assuming that your condo has 2 guest parking spaces and they were both occupied that night, causing the driver undue stress in finding a parking spot? How do I update my account information? No, DoorDash will not pay you for waiting for orders. Account Details Order History Help Have an emergency? Drivers in San Francisco recommend driving during the weekends, and dinner hours, to earn more and to also communicate with your customer, especially if their order is running late, to increase tips. He texts "Thats not my home" . No answer. They gave me the number that redirects but then he texted me back and so I could see his real number. Let Us Help You. I waited in the lobby for 10 minutes (usually deliveries are able to get in my building fine, take the elevator to my floor and deliver to my door), but I realized this guy was having issues and waited downstairs and watched out the window for him. You also have to watch out for people in apartments who don't put directions on the app, not really a doordash … Press question mark to learn the rest of the keyboard shortcuts Are the numbers for your condo building big and lightly colored, making it easy to see in the dark? Get to Know Us. Walmart posts shall be limited to 1 day per week, Wednesday’s. @poetic_patriot @andyj_2011 @DoorDash @DoorDash_Help Doordash is working and grubhub for delivery uber is not 2021-02-19 18:46:09 @AskMeSucka This is so wrong. It’s not lit up or anything but there are no other buildings on our block so if your gps gets you to the block, you either have our building or the two buildings across the street to choose from. In today's video we discuss "DOORDASH: This is NOT GOOD everyone! (Photo by Alexi Rosenfeld/Getty Images) Hmm, do you live in a confusing complex? Sorry that happened to you! I’m in a parking garage at the moment Me: can you call me? Or does this seem like a dasher just having a bad day and gave up? Doing Business. You don’t even need a car to deliver with DoorDash. Posts relating to monetary matters not posted on Sunday will be removed. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. This also includes swaps, funding campaigns, or items for sale. So yeah, I understand what a confusing complex is like but this is the only building on the block. DoorDash Driver Sign-Up Bonus. If you are still having trouble, use an internet browser and login at https://driver.doordash.com. In some cities right now, you … You’ll be prompted to disclose some information about your mode of transportation so they know how you’ll be delivering food. The couple times where people aren't sure of where the front door is (since our building takes up a whole block), they call and ask and it's easily answered. I would like to know what the condo complex was? Have a nice day.". For example I live at 123 Main Street, Unit 101. If he was really driving around that long with your food then I doubt he did it on purpose. We get paid per delivery, so he would have been losing out on money every minute that he was lost. With that said, answers to your questions: The entrance is on a main street. But I take it that he probably won’t be penalized then? I am obviously pissed I never got my food, but I also am terribly curious as to what the heck happened to my food. Could have been a GPS issue. Are you a first time Dasher? Drive and deliver with DoorDash and start making money today. Was this guy just high on something, got the munchies and made a run for it after eating all my food? This will ensure the bug fixes our tech team implements to the app will update to your installed version of the app. I never saw any cars that were even driving by that seemed confused or lost so I don’t know how much he tried even after I gave pretty clear directions. Become a DoorDash driver! Were your directions vague? My advice is to complain to door dash about cold food and get a refund.. maybe they will hesitate next time to load your driver with extra orders. If you do have a car, you’ll need to s… Pick your own schedule and use any car or bike. In this vlog I take you along with me for a day to DoorDash. [since I figured it’d be easier to figure out where he was on the phone than by text. We can only see, "Here's your food. Not to mention DoorDash drivers are only being paid an estimated $10-11$/hr after expenses. Yes, DoorDash has a commercial auto insurance policy that covers up to $1,000,000 in bodily injury and/or property damage to third parties arising out of accidents while on an active delivery. Having a strong phone signal without wifi improves the app’s connectivity. Does DoorDash have insurance? So, in addition to my day job as Sales Operations & Program Manager, I decided to earn money on nights and weekends as a DoorDash Dasher (Dasher is the term for their drivers). Make sure you’re not in airplane mode. He may have been trying to scam you. They are a great resource. Get to Know Us. The area i live in is already fairly low income, so tips are usually under a dollar or non-existant. No, there is no need for signs to different buildings since there is only one. If Drivers KEEP doing this, we're going to be in trouble! I was surprised in the first place that I had to call the dasher after they had been circling for 5 minutes. Check out your help site below! Do not post any customer's personal information, Do not post content to publicly shame couriers (Dashers), Press J to jump to the feed. In just five trips, I move more than 12,000 calories. So true. The driver accused the customer of lying about not receiving their delivery. There was plenty of (free since it was after hours) meters in front of our building that night. Doing Business. And I’d get it if I was rude to him on the phone that you’d just be like “screw it” but I made sure I was super calm because I wanted my food and up until that point I just figured the dude was just terrible with directions. I’ve lived in and visited many. No racism, sexism, vulgar content or personal attacks on other users. Not a DoorDash Dasher? There has been a major glitch going on lately with the Doordash app that has had many Doordash drivers scratching their heads and wondering what the heck is going on. How do you know the previous delivery drivers had no problem? I'm a Dasher I'm a Merchant. But I thought it was so weird how he just gave up at the end when he was less than a block from my house and I had him on the phone. And I expected him to give some BS story to Doordash at that point when they called him but they said he wouldn’t answer their calls. This video is a break down on how to DoorDash if you have never done it before. I call DD, and they try calling the driver and they get no response and give me a refund. I'm sure at night time it's not the easiest to see, but I have had lots of food delivered here at night before without issue. I don't even know how he ended up in a parking garage since they are all secure garages in my areas. But then when I had him on the phone and he hung up on me and marked as delivered, I was totally confused. If you are not connected to wifi, installing the app will use data and affect your data usage. Names alone are fine, as are maps without a name or address explicitly listed. What can I do if I did not receive my order? Do not post false information on purpose. Press J to jump to the feed. I go back and the food was still there. I text him directions to where my building entrance is. The bad thing is they the average customer doesn't spend all day every day following GPS like we do, so they are mostly unaware of just how badly things go wrong. It was from Chick Fil A, which seems to have a pretty good pickup situation for dashers so I don’t feel like that contributed at all. Then i get a text that he is lost and in a parking garage somewhere. It is great in terms of flexibility because you get to choose you own schedule, however, some days you will get nothing but $5 or less for orders. Maybe the only reason he answered my call was because he didn’t expect it to be the customer since he didn’t recognize my number. I ended up driving to the restaurant and picking up the food myself which I guess I should’ve done in the first place.
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